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ASU Onboarding Process

The Army University Learning Platform is powered by Arizona State University (ASU). You must complete ASU onboarding before accessing CGSOC ADL Common Core courses. This is a time-sensitive process—the timeline includes weekends.

Your Onboarding Timeline
 

No Later Than 1 Week Before Course Start
1.  Enroll in ATRRS

  • Complete your course enrollment in ATRRS (deadline)

2.  Check Your Email 

Seven days before start, you will receive an email from noreply-ulis@asu.edu
This is your official onboarding invitation

3. Begin Onboarding Immediately:

  • Open the invitation email
  • Verify your email address
  • Receive your ASU username and create a password
  • Download "Duo Mobile" authenticator app on your mobile device

5 Days Before Start

  • Complete your onboarding steps
  • Reminder emails sent to students with incomplete onboarding

2 Days Before Start

  • ASU Onboarding Closes for this cohort

1 Day Before Start

  • Successfully onboarded students registered into Army Student Management System

 

Troubleshooting


Didn't receive the ASU email?

  1. Verify your ATRRS enrollment is complete

  2. Check your spam/junk folders

  3. Contact ASU Onboarding Help Desk at

Missed the deadline?

  • Students who don't complete onboarding by the deadline will be moved to the next cohort.

Having technical difficulties?

Contact ASU Support at or immediate assistance.
ASU Helpdesk contact info:
Beginning 10 April 2026
Phone:  (913)440-0228 and 1(833)289-6189.
Email - cgsc-support@asu.edu
Online:


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Quick Reference

 
Timeline Action Required
NLT 7 days before Enroll in ATRRS
7 days before Receive ASU email & begin onboarding
5 days before Complete onboarding
2 days before Onboarding closes


Don't wait! Complete onboarding as soon as you receive the ASU email to avoid last-minute technical issues.