Please use our below help desk procedures for any and all issues pertaining to our courses. If you are not sure which platform your course is on, please refer to your registration confirmation email(s).
courses on ATIS Learning
If your course is on ATIS Learning, follow the instructions below to submit a help desk ticket:
Access the Army Training Help Desk (ATHD) on AESMP and fill out the form.
Select one of the following in the Distance Learning Course dropdown:
- ACTION OFFICERS DEVELOPMENT (1-250-AODC (DL)_)
- CES FOUNDATION (1-250-C59 (DL)_)
- CES SUPERVISOR 101 (1-250-C78 (DL)_)
- MANAGER DEVELOPMENT (1-250-MDC (DL)_)
- LEADER DEVELOPMENT COURSE (1-250-C70 (DL)_)
- SUPERVISOR DEVELOPMENT (1-250-C53 (DL)_)
- SUPERVISOR DEVELOPMENT-EXECUTIVE LEVEL (1-250-C55 (DL)_)
Alternatively, you may submit an ATHD ticket telephonically by calling 866-335-ARMY (2769), Option 6.
courses on Blackboard
If your course is on our Blackboard (Bb) site, please contact our Blackboard Support Desk at the following:
Hours of Operation: Monday-Friday, 0700-1600 (Central Time)
Blackboard Virtual Support Desk: https://us.bbcollab.com/guest/35d7c9b5c09d4a9dab33d09bd3b464a4
(alternate) phone: +1-571-392-7650 pin: 831 402 8643
Email: usarmy.leavenworth.cac.mbx.armyu-llc-support-desk@army.mil (Please use the 5 W's— Who, What, When, Where, and Why—to describe your issue)